At Bio-Medical Services, we pride ourselves in our exceptional Customer Service Team. Because each allergy case is unique, our experienced customer service representatives are available to assist you throughout the testing and treatment process. Whether you have a question about serum requirements or which allergens to include in treatment, our customer service team is ready to provide you with answers. Consultations are FREE by calling 800-444-2370.
Mollie Gray, Annelise Myers, Sara Perez, and Jennifer Tobin
Ongoing Patient Management
Each animal responds differently to immunotherapy and shows progress at different rates. Occasionally, minor adjustments to treatment protocols may be needed to help the pet adjust to immunotherapy. Our customer service team is available to discuss treatment modifications, dietary recommendations and answer any questions you may have to ensure your patient has continued allergy relief.
Every time I have to call your lab, usually to re-order allergy sets, your employees have been exemplary in their attitude & helpfulness. Thank you!
Valerie
Odessa Equine Clinic
Odessa, FL
Dear Ms. Myers,
Thank you so much for calling me back so quick on Monday morning. I left my message on Saturday and you all got back so quick. You all are great. Your test and shots have saved Colby Jacks life. You have great customer service. Thanks for e-mailing the dose intervals so fast.
God Bless you all,
Phil and Pam Navarra and Colby Jack!
Dear Bio-Medical,
I can’t begin to tell you how happy I am with your business. When I, by chance, met up with you all in Denver last year I had no idea what a difference your treatments would make for our patients.
As you know, my dog (Lotte) was my “test case”. It’s been a year now, and I’m happy to report that she is absolutely perfect, comfortable, and on no additional medications/treatments. I’m so impressed. You people are wonderful.
